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FAQ'S

If you have a question that is not presented here, please ask us!

  • Who benefits from attending?

    Adults who are living with mild to moderate memory loss due to Alzheimer’s and other related dementias, Parkinson’s, stroke or social isolation, or who cannot be left at home alone.

    There are several early-stage symptoms your loved one may face:

  • Who is eligible to attend?
    Who is eligible to attend?

    New members to The Ivey are required to be ambulatory, bowel continent and able to feed themselves.

  • Is attendance flexible?

    Yes, choose to attend 2 to 5 days each week.
    (minimum attendance is 2 days per week)

  • What types of insurance pay for services?

    -Long term care insurance
    -VA Aid & Attendance
    -Medicare Advantage (coming in 2020)

  • How do I enroll?

    The Ivey's enrollment process is designed to create a smooth transition with 3 easy steps:
    1. Tour
    2. Complimentary Lunch and Trial Day
    3. Complete enrollment paperwork

    Call 704-909-2070 or click here to arrange your visit!

  • Is a physician’s referral required?

    No. Although many physicians recommend The Ivey, a doctor’s referral is not necessary. However, a physician-completed medical statement is required prior to the first day of attendance.

  • Can I speak with a current family caregiver about The Ivey?

    Yes. We believe the best person to help guide a new caregiver along the path is someone who has walked it before and are happy to connect you with one of our family caregivers.

  • Why is The Ivey the best solution?

    Our solution provides a much-needed reprieve from daily caregiving duties, giving the caregiver time to refresh and recharge during the day and enjoy their loved one at home each night. Finding time for self-care sustains caregiver health, well-being and capacity to care for the long term.

    Our participating families find that their loved ones are happier, healthier, and enjoy life more than staying home without social interaction. Our memory wellness program provides stimulation and activities that a single paid or family caregiver cannot provide alone.

    Choosing The Ivey also:
    -preserves health care dollars
    -prevents premature placement in assisted living or full time residential memory care
    -reduces caregiver stress and risk of burnout and illness

  • Do you offer caregiver support services?

    Yes, we consider dementia to be a whole family disease so in addition to caring for our members, we provide care, education and support to the caregiver. Find out more. Click here.

  • What if I think my loved one is not social?

    We help everyone feel welcome. Even if not very social by nature, your loved one will find comfort in the community of others. Each day at The Ivey is intentionally designed with the preferences, interests and needs of each member in mind.

  • What if my loved one's illness progresses during their time at The Ivey?

    As a natural progression of the disease, your loved one will experience a decline in their abilities. Our care approach provides an environment that focuses on our members' strengths rather than their memory limitations, addressing their needs all along the dementia journey. We serve as your advocate during the eventual transition from The Ivey and can visit long term-care facilities with you or recommend resources for in-home support.

  • I'm a healthcare professional. How can I learn more about The Ivey for my patients?

    The Ivey partners with physicians and healthcare professionals to help the whole family navigate the dementia journey. This partnership helps us to offer the best comprehensive solution for loved ones living with mild cognitive impairment and early stage memory loss in Alzheimer’s, Vascular, Parkinson’s, and other dementias.

    For The Physician and Healthcare Professional
    ~Patient memory screenings
    ~RN liaison and health monitoring
    ~Physician “Partners-In-Care Progress Reports” for each patient
    ~Qualified, compassionate staff – dementia certified & college-degreed
    ~A high-value, low-cost solution

    For The Family
    ~Socialization and Engagement
    ~Healthcare Support
    ~Caregiver Support
    ~On-site Rehab Clinic for physical, occupational, and speech therapies
    ~Affordability – less than home companion services

  • Do you provide transportation?

    Yes, we discuss any transportation needs during the enrollment process.