Glenn Grossman is an experienced product manager and service innovator. He has worked with large financial institutions, high-tech innovators and start-up organizations. Glenn contributes to the mission of The Ivey by sharing his experience with large and small organizations where he has developed solutions to deliver growth and improved customer service. He currently serves as a principal consultant with FICO where he supports banks globally with innovative deposit solutions. Glenn has also developed technology solutions for the senior care industry to improve family communication with senior care providers.